about
Leticia Diefenbach
Back in 2017,
I fell in love with design when I asked a company if I could respond to their clients' complaints on Google My Business.
In the end, I realized how genius it is to understand the complaints and think of a solution.
And then a special friend said: "This is UX. Cool, right?"

Skills
Prototyping
User Testing
Wireframing
Data Analysis
Storyborad
Service Blueprint
Qualitative Research
Quantitative Research
Tools
Jira
Miro
Hotjar
Figma
ContentSquare
Microsoft Excel
Google Analytics
Courses
- IxDF Interaction Specialist /23
- EBAC UI 2021/22
- TERA UX Design /21
- Google UX Design /21
- FIAP Creating Experiences /20
- Alura UX Strategy /20
- Business Administration (Bacharelor) - UDESC 2019
Langauages
English - C1
Portuguese - Native
LOVES TECH EVENTS
Attending - and organizing - tech events around the world since 2016.


LOVES TRAVELING
Travel is soul therapy for me.
Reconciling work with deep diving into different cultures and ways of thinking is the best scenario in life for now.